Managing People in Acre Access Control Cloud
The purpose of this article is to provide the steps needed to Add and Assign a Cardholder in the Acre Access Control Cloud system as well as add Admins and Operators.
Prior to adding a cardholder into Acre Access Control, you will need to Add the Add Person widget to the Widget Dashboard. Once Added you will need to Fill Out the Name and Email for the new cardholder. Click Add to finish adding the new person or cardholder to the system.
The Areas and Area Access can be configured to be Assigned based on the Badge type. This feature is currently not configurable in the new system. More information will be available on Creating Badges and Area links when it is imported into the Acre Access Control system and will be configured similarly to how it is currently done in the Feenics Windows UI.
Next we will go over the People List portion of configuring a new cardholder.
People List
To continue configuring a new cardholder, you will need to Add the People List widget to your desktop. The people list is where cardholder records can be seen, modified or otherwise deleted once they have been created. Click the ... next to the cardholder that will be modified and Click Open. A new window will open.
You also have the ability to Send a Notification (to the email on record), Reset Anti Passback, Remove (the cardholder) From Area, Deactivate All Cards and Reactivate all Cards as well as the standard Audit and Transaction History options.
You can also enroll the cardholder in Feenics One if licensed to do so.
Next we will go over modifying a Cardholder/User record.
Modifying a Cardholder Record
Once you Click Open on the Person's record, new window will Open in the Person Information Tab (as shown below). Other Tabs available include Access level(s), Badge Preview, Card Assignment, and Account (if they are also Admin or Power users for the system).
In the Person information you will be able to modify the FirstName and LastName attributes for the user. Additionally, you will be able to change the Badge Type, add Tags or add Photos. You can also modify the Phone Number, Email, and Addresses for this user. Next we will Click Access Level.
Note: an email must be filled out if the user is also going to be a Admin or Operator (power user) or if notifications need to be sent to the user.
In the Access Level tab, you will be able to Assign Access Level(s) and Schedule Access Level(s). Next Click on Badge Preview.
In the Badge Preview screen, you will need to have a Badge already created as well as a Card already assigned to preview the card as a badge. The preview is generated by the Drop-Down Menus to Select the Badge and Card Type. Click Save if any changes have been made. Next Click on Card Assignment.
In the Card Assignment screen, you will be able to Add a New Card or Create a Feenics One Invitation if you are already licensed to do so. Click on Assign Card. A new window will open.
In the Assign a Card Screen you will need to Add the following items:
- Display Card Number
- Encoded Card Number
- Active on Expires on
- Use Limit
- Manager Level
- Pin
Additionally you will be the ability to provide Extended Access, make a user Anti-Passback Exempt, Set a card as a Mobile Credential, and make the card Pin Exempt. Once finished, Click the Add button.
The new card will appear on the card list.
Next we will go over creating Admins and Operators, otherwise known as power users or super users.
Creating Admins and Operators
In the person configuration window, Click on Account. Any cardholder can be made into a Operator or Admin Account. To do so you will need to Create a Username and a Password that the user can use to login to Acre Access Control through the following site:
aac.acresecurity.cloud
You also can Create a Password Policy, Group or User Settings by Clicking on each respective Tab to the left of the screen and Clicking Add+.
Note: Prior to being able to modify the Password Policy, Group and User Settings attributes, you will first need to type in the initial credentials and Click Save to create the Admin User account.
New Groups can be created by Clicking the + symbol next to the Dropdown.
From the User Settings; you can make the current password permanent (Cannot Change Password), Force a password change on next login(Change Password at next Login), Lock(ed) Out a user, or Disable(d) their account.
Once all changes have been Completed Click Save and then Cancel or Save and Close to exit the User Modification Screen.
IDS Settings
IDS settings allow you to set user attributes to allow the user to be a Priority Card, Escort Card or Custodian Card. To configure these settings, Click the IDS tab. In the IDS settings page you will need to Select a Card Assignment using the Drop-Down and then Click on the Switch above the card assigned to the Global ID User Attributes for settings you need to activate as shown below. Once finished Click Save or Save and Close to save your changes.
Deleting a User
To Delete a User you just simply have to Open the User and Click the Delete Button. Confirm that you want to Delete the User on the warning screen by Clicking Delete again.
For more information regarding this or other topics please contact Tech Support.