Getting Started with Acre Access Control

Introduction to Your Access Control System

Welcome to your new access control system, installed and supported by Beacon Services. This system is designed to keep your facility secure while making day-to-day management as simple as possible.

Whether you are granting access to a new slip holder, remotely opening a gate for a vendor, or setting up automated schedules for your bathhouse, this guide will help you understand the basics and point you exactly where you need to go.

1. How the Hardware Works

You don't need to be an IT expert to understand your new hardware. It is broken down into three simple parts:

• The Brain (Controllers): These are the smart boxes securely located near your gates. They hold all the rules about who is allowed in and when. Because they store this information locally, your gates will continue to work normally even if the marina experiences a temporary internet outage.

• The Scanner (Readers): This is the physical device on the wall or gate where users present their credentials (like a FOB or phone).

• The Muscle (Electronic Locks): The physical locking mechanism on the gate or door that releases when a valid credential is scanned.

2. How People Get In (Credentials)

Your staff and slip holders will primarily use two methods to open gates and doors:

• Physical FOBs: Traditional key tags that are tapped against the scanner.

• MyPass Mobile App: An app that turns a smartphone into a key. Apple/iOS devices use Bluetooth, while Android devices use NFC (the same technology used for tap-to-pay). Note: Users must allow the app to use Bluetooth/NFC in their phone settings for this to work.

3. Your Quick Reference Guide

Below are the step-by-step guides you will use most often to manage your marina.

Getting Started:

• Logging In to the Cloud Portal

• Understanding Your Dashboard Overview

Managing People & Access:

• Adding and Modifying People (Learn how to add slip holders, assign cards, and set access levels).

• How to Reset a User's Password

Managing Your Property:

• Sending Direct Commands (Learn how to remotely unlock a door or gate right from your dashboard).

• Creating and Modifying Schedules (Learn how to change the default mode of a scanner to automatically unlock amenities during business hours).

We Are Here to Help

At Beacon Services, we are committed to making sure your system works seamlessly for you. If you ever run into an issue or need guidance that isn't covered in these articles, please reach out to our support team via phone or email. We are always happy to help.